FCM developed a consultative sales process for the employer outreach teams at central Pennsylvania’s network of One-Stop Career Centers to better engage regional employers.

“We worked with FCM to teach employees consultative sales techniques and to think differently about service delivery for our employer customers.  In a time constrained environment, FCM kept in regular contact with our office, developed marketing materials and trained all our staff.  The staff enjoyed the training while they were learning and were pleased with the professional marketing materials.”

Shannon Munro – Executive Director